Terms & conditions


The company Colti GmbH is entitled to all rights to the products, services and possible brands or it is entitled to their use from the owner.

Neither these general terms and conditions (hereafter referred to as "GTC") nor any associated individual agreements contain the transfer of any intellectual property rights, unless this is explicitly mentioned.

In addition, any further use, publication and making accessible of information, pictures, texts or other which the customer receives in connection with these provisions is prohibited, unless it is explicitly approved by Colti GmbH. If the customer uses contents, texts or pictorial material in connection with the Colti GmbH at which third have a protection right, the customer has to ensure that no protection rights of third are hurt.

These conditions are valid for all business relations between the Colti GmbH (in the following "offerer" mentioned) and their customer in the respective version valid at the time of the conclusion of the contract.

Deviating general terms and conditions of the customer will be rejected.

Both consumers and entrepreneurs are regarded as customers. Consumer is any natural person for whom the purpose of the order cannot be attributed to a commercial, self-employed or freelance activity. An entrepreneur, on the other hand, is a natural or legal person or a partnership with legal capacity that orders for commercial, independent or freelance purposes.


The presentation of the goods in the internet shop does not constitute a binding offer by the supplier to conclude a sales contract. The customer is thereby only requested to submit an offer by placing an order. The customer can view the AGB at any time.


If one or more products are selected, the latter are placed in the virtual shopping basket. In the shopping cart you can see all the products assigned to it. In addition, the number of ordered products can be changed as well as an ordered product can be removed. By pressing the button "order at cost" you will be asked to enter the information relevant for shipping and to select a payment method.

Before completing the order, all information relevant for the order will be displayed. By pressing the button "buy now" the order process is finished and the order is sent.


By sending the order in the Internet shop, the customer makes a binding offer directed to the conclusion of a purchase contract for the goods contained in the shopping cart. By sending the order, the customer also recognizes these terms and conditions as the only authoritative for the legal relationship with the provider.


The supplier confirms the receipt of the customer's order by sending a confirmation e-mail. This order confirmation does not represent yet the acceptance of the contract offer by the offerer. It merely serves to inform the customer that the order has been received by the provider. The explanation of the acceptance of the contract offer takes place by the distribution of the commodity or an express declaration of acceptance.


Deviating from this, the order confirmation represents at the same time the acceptance of the contract offer with purchase by prepayment.


For orders, the prices listed for the products at the time of the order shall apply. All prices are exclusive of VAT and shipping costs.


It is delivered exclusively within Switzerland.

For delivery within Switzerland, shipping costs of CHF 5.90 will be charged if the value of the goods is less than CHF 80.00. If the value of goods is >= CHF 80.00, shipping to Switzerland is free of charge.


The supplier is entitled to partial deliveries and partial services. Any costs incurred shall be borne by the Supplier.

Delivery in Switzerland is carried out by Swiss Post. The provider ships weekly on Monday, Wednesday and Friday.


If a buyer does not accept the goods, the seller can sell the goods to a third party after a period of 2 weeks and make the original buyer liable for any loss incurred.


Should the goods not be available due to force majeure or product discontinuance or should the supplier not be able to procure the ordered products under reasonable conditions and should these circumstances only occur after conclusion of the contract and not be the responsibility of the supplier, the supplier will be released from the delivery obligation. Should events occur which make delivery significantly more difficult or impossible for the Supplier - for example strikes, lockouts, official orders or similar - the Supplier shall not be responsible for delays even in the case of bindingly agreed deadlines and dates.


For one-time orders we offer advance payment, collection of goods, credit card, PayPal (credit card, direct debit, bank transfer) and Klarna Sofortüberweisung as payment methods. We reserve the right to exclude certain payment methods.

If payment is made in advance, payment is due immediately after conclusion of the contract. Please transfer the total amount to this bank account:


Account holder: Colti GmbH

Bank code: 08394

IBAN: CH40 0839 4045 0597 7214 5

Account: 30-38155-7



If you pay by credit card, the amount will be charged upon completion of the order.


When selecting the payment method bank collection (direct debit) and the transmission of your bank connection data, the provider is revocably authorized to collect the invoice amount from the specified account of the customer. Your account will be debited upon completion of the order. If the direct debit is not honoured due to a lack of sufficient account coverage or due to the indication of incorrect bank details, or if the customer objects to the debit although he is not entitled to do so, the customer shall bear the fees incurred by the reversal of the respective credit institution.



In the case of customers, the risk of unforeseeable loss and accidental deterioration of the ordered goods shall pass to the customer or a recipient designated by the customer when the goods are handed over. This applies regardless of whether the shipment is insured or not. In all other cases, the risk of unforeseeable loss and accidental deterioration of the ordered goods shall pass to the buyer upon delivery, in the case of sale to destination upon delivery of the goods to the forwarding agent or other person or institution designated to carry out the shipment.


In the case of consumers, we reserve title to the purchased item until the invoice amount has been paid in full. If you are an entrepreneur exercising your commercial or self-employed professional activity, a legal entity under public law or a special fund under public law, we reserve title to the purchased item until all outstanding claims arising from the business relationship with the customer have been settled. The corresponding security rights are transferable to third parties.


Payment of the purchase price is due upon conclusion of the contract.


Claims for damages by the customer are excluded unless otherwise specified below. The above exclusion of liability also applies in favour of the legal representatives and vicarious agents of the provider if the customer asserts claims against them.


Excluded from this are claims for damages due to injury to life, limb or health and claims for damages due to the violation of essential contractual obligations. Essential contractual obligations are those whose fulfilment is necessary to achieve the objective of the contract, e.g. the provider must hand over the item to the customer free of material defects and defects of title and procure ownership of it. Also excluded from the exclusion of liability is liability for damages resulting from an intentional or grossly negligent breach of duty on the part of the provider, its legal representatives or vicarious agents.

In principle, we exclude any liability for the delivered / sold products to the extent permitted by law.

The assignment or pledging of claims or rights to which the customer is entitled against the provider is excluded without the consent of the provider, unless the customer proves a justified interest in the assignment or pledging.


The customer shall only have a right of set-off if his claim for set-off has been legally established or is undisputed. Furthermore, you only have a right of retention if and insofar as your counterclaim is based on the same contractual relationship.


If the customer is in default with any payment obligations towards us, all existing claims shall become due immediately.


The statutory liability for defects applies to all our products.

Important note: Please consult your doctor in case of known intolerances. The same applies to possible interactions with other products taken at the same time.


The legal relationships are subject to the law of the country of our head office. The place of jurisdiction shall be the location of our head office.